COVID



As we continue to follow the Government guidelines, our first priority in the reopening of the site is the safety of our staff and customers. To ensure we can do this as effectively as possible we have introduced a number of new measures. 

Caravan and camping:
Customers will prebook and pay in full by debit card before they arrive. You will receive an email confirmation please keep this as a record of your booking. Please ensure we have a contact telephone number and your vehicle registration. 
Check in for all customers is strictly between 12pm and 5pm, check out by 11 am. 
The reception is open, only 1 person from each family allowed in the office  . If you require any help please phone the office on 01522-868771.
Guests staying in caravans and motorhomes are encouraged to use their onboard facilities as much as possible. Campers can bring toilet tents with no extra charge and must be emptied at the Alsan point.
No charging facility provided for phones or tablets. 

Toilet and shower block:
Use face masks whenever possible when using the toilet and shower block. 
Hand sanitiser stations are situated outside the toilet blocks, please use before and after going into the building. There is hot water and soap dispensers in the toilet block. 
Please ensure social distancing keeping at least 1 metre apart from other guests. 
Please spend as little time in the toilet and shower blocks as possible. 
Children under 11 to be supervised by an adult. A maximum of 2 children per adult in the toilet block.

Sinks are ONLY to be used for washing hands, STRICTLY no cleaning teeth. Teeth are to be cleaned inside tents with some water and a glass. The dirty water then disposed of.  

Only 1 person per family is allowed in the washing up area.
 
Please DO NOT put antibacterial wipes or baby wipes down the toilets or in the Alsan point. They block the septic tank pipes and break the pump. Use the bins provided. 

After your stay leave no trace, please put all your rubbish in the bins provided. 

Thank you for your co-operation we hope everybody does their bit to ensure the safety of everybody on site. We look forward to welcoming you back.